Details
Patient Care Specialist - Italian
2 jobs
at Fusion BPO
Industry:
Client Service / Call Center, Administrative / Logistics
Job type:
Full Time
Salary:
Unspecified
Location:
Prishtinë
Study:
Qualified
Career:
Mid level (2-5 years)
Language:
Italian
Driver license:
Deadline:
05 November 2025
Description
Patient Care Specialist – Smile 2 Impress
We are growing!
We are looking for Patient Care Specialists fluent in Italian for our offices in Pristina.
Responsibilities:
- Assist our clients in booking appointments at one of our clinics.
- Respond promptly to client inquiries via phone, email, or chat.
- Persuade clients to reconsider canceling their appointments.
- Represent the company by providing accurate information about products, policies, and procedures.
- Ensure accurate, valid, and complete information using company processes.
- Maintain accurate records of interactions and activities with clients.
Requirements:
- Excellent communication skills.
- At least 1 year of experience in customer service.
- Excellent knowledge of the Italian language (B2, C1, or C2 level).
What we offer:
- Competitive salary.
- Opportunities for career advancement.
- Warm and welcoming work environment.
- Opportunity to work with a collaborative global team and many other benefits.
Apply now! Send your CV to: [email protected] with the subject Italian Patient Care Specialist, or contact us at +383 48 606 002.
