Detajet
Operations Manager
1 Pozita
në Solution25
Industria:
Menaxhment, Administrativ / Logjistik
Lloji i Punës:
Orar i Plotë
Paga:
E paspecifikuar
Lokacioni:
Prishtinë
Edukimi:
I/e kualifikuar
Karriera:
Mesëm (2-5 Vjet)
Gjuhët:
Angleze
Patenta e shoferit:
Deadline:
25 March 2026
Përshkrimi
About Us
solution25 is a performance-driven digital commerce and technology company building scalable, high-quality solutions for ambitious brands. We work with clear KPIs, strong execution, and high standards. To support our continued growth, we are looking for a structured and results-driven Operations Manager to strengthen our processes, improve efficiency, and ensure smooth day-to-day operations.
Job Description
Role Overview
The Operations Manager is responsible for ensuring operational excellence across solution25. This role translates strategic objectives into structured execution, drives process optimization, and ensures scalable, efficient, and KPI-driven operations.
The position requires strong analytical capability, structured thinking, and hands-on implementation skills.
Key Responsibilities
Operational Execution & Process Optimization
- Design, implement, and continuously improve operational processes
- Develop and document SOPs to ensure standardization and scalability
- Identify inefficiencies and implement corrective measures
- Introduce automation and digital tools to increase productivity
- Ensure smooth cross-functional coordination
Performance Management & KPI Steering
- Define and track operational KPIs
- Prepare structured performance reports for management
- Monitor cost efficiency and operational margins
- Support forecasting and capacity planning
- Drive accountability through measurable performance metrics
Daily Business Operations
- Ensure smooth day-to-day operations
- Manage resource allocation and capacity planning
- Proactively identify operational risks and bottlenecks
- Act as escalation point for operational challenges
- Prioritize initiatives aligned with company objectives
Financial & Administrative Oversight
- Support budget planning and cost control
- Coordinate with finance, external accounting, and tax advisors
- Monitor operational expenditures
- Improve administrative workflows
Strategic Execution Support
- Translate leadership strategy into actionable operational roadmaps
- Prepare the organization for scalable growth
- Support expansion initiatives and new business lines
- Build operational structures that sustain long-term profitability
Requirements Qualifications
- Strong operational and analytical mindset
- Experience in operations management, business operations, or similar role
- Excellent organizational and problem-solving skills
- Data-driven decision-making capability
- Strong communication and leadership skills
- Experience in digital commerce or agency environments is a plus.
Benefits
What We Offer
- High level of ownership and real decision-making authority
- Direct collaboration with senior leadership
- Opportunity to build, optimize, and scale operational structures
- Visible impact on company performance and growth
- A performance-driven, fast-moving environment with clear KPIs
- Room to grow with the organization as it scales
We look forward to receiving your detailed application on solution25 career
